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Community Guidelines

For Circles — Our Peer Support Community · Effective March 15, 2026

Circles is a community where people share their health journeys, find support, and learn from each other's experiences. These guidelines exist to keep this space safe, supportive, and free from harm. By posting in Circles, you agree to follow these guidelines.

⚕️ Remember: Posts in Circles are from community members, not medical professionals, unless specifically verified. Nothing in Circles constitutes medical advice. Always consult a qualified healthcare professional for medical decisions.

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Be Respectful & Supportive

Treat every member with kindness and empathy. Remember that many people in Circles are sharing vulnerable personal health experiences. Supportive, compassionate responses are always welcome. Disrespectful, dismissive, or unkind behavior is not tolerated.

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No Medical Claims or Prescriptions

Do not provide medical diagnoses, prescribe medications or dosages, or make definitive medical claims about treatments. You can share your personal experience ("This worked for me"), but not prescribe it for others ("You should take X for Y condition"). Leave medical guidance to qualified professionals.

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No Sharing Personal Contact Information

Do not share phone numbers, email addresses, social media handles (Instagram, WhatsApp, Telegram, etc.), personal website URLs, or any other contact information. This protects your safety and the safety of others. Violations may result in immediate post removal and account action.

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No Harassment or Discrimination

Harassment, bullying, hate speech, and discrimination of any kind — based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other characteristic — are strictly prohibited. This community is a safe space for everyone.

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No Explicit Content

Sexually explicit, graphic, or NSFW content is not permitted. While health discussions may involve sensitive topics, please keep all content appropriate and clinically descriptive rather than explicit.

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No Promotion of Harmful Behaviors

Content that promotes, glorifies, or encourages eating disorders (anorexia, bulimia, extreme restriction), self-harm, suicide, or any other behavior that could endanger health is strictly prohibited. If you or someone you know is struggling, please reach out to a mental health professional.

Doctor-Verified Answers

Some members of our community are licensed healthcare professionals who have been verified by Ovaara. Their responses are marked with a "Doctor Verified ✅" badge. These responses are more authoritative but still do not constitute a formal medical consultation.

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Stay On Topic

Keep posts relevant to health, wellness, and the experiences of the community. Spam, off-topic promotions, advertising, and commercial solicitation are prohibited.

Enforcement: Three-Strike Policy

We take community safety seriously. Violations of these guidelines are handled through a progressive enforcement policy:

1

First Violation — Warning

You'll receive an in-app warning explaining the violation. The offending post or comment will be removed. No suspension at this stage.

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Second Violation — Temporary Suspension

Your Circles access will be suspended for 7–30 days depending on the severity. You'll receive a notification with the suspension duration and reason.

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Third Violation — Permanent Ban

Permanent removal from Circles. Severe violations (sharing contact info in a predatory manner, promoting self-harm, etc.) may result in immediate permanent ban without prior warnings.

Appeals: If you believe an action was taken in error, you may appeal through Settings → Help → Appeal Decision within 14 days of the enforcement action.

Reporting Violations

Help us keep Circles safe. If you see a post or comment that violates these guidelines:

  1. Tap the ⋯ (More Options) button on the post or comment
  2. Select "Report"
  3. Choose the reason for the report
  4. Add any additional context (optional)
  5. Our moderation team will review within 24–48 hours

Reports are confidential. The person you report will not be notified that you reported them.

Circles is Not a Medical Forum

All posts in Circles represent the personal opinions and experiences of community members. They do not constitute medical advice, diagnosis, or treatment — even when posted by verified healthcare professionals (who are participating in their personal capacity as community members, not as your personal doctors).

Doctor-verified answers are marked with a ✅ Verified Doctor badge to indicate the poster is a licensed professional. However, these responses are still general information and not a substitute for a formal consultation.

Questions?

If you have questions about these guidelines, email us at community@ovaara.com.